When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us,
provide you with information or advertising relating to our products or services.
Shipping and Returns
Flat rate shipping is offered at a rate of $15.00 to all orders placed within the United States for orders less than 200 pounds. Flat rate shipping is estimated to take 1-4 days. Shipping lead time is 24 hours. All orders with a shipping address outside of the United States will adhere to standard shipping rates. Orders with a weight larger than 200 pounds will ship LTL on pallets.
Returns are available upon request. Customer is required to provide the return label to the facility. Once the items are received, they will undergo a review process to assure that all items can be resold. This review process can take 1-2 weeks. A refund based on the results of the review will be issued once the process is complete.